SKI SAFE TRAVEL BOOKING CONDITIONS Updated 31 st October 2012
 
1. Please note that SKISAFE TRAVEL is a trading name of OSA TRAVEL (2009) and is a bonded company and fully complies with the EEC DIRECTIVE 90/314/EEC, ARTICLE 5”THE PACKAGE TRAVEL REGULATION 1992” and satisfies the ABTA TOUR OPERATIONS CODE OF CONDUCT CLAUSES 2.8(i) and (ii) DATED APRIL 1993.On receipt of your booking form and deposits SKISAFE TRAVEL will confirm your booking which represents an acceptance with the following conditions.

2. Deposits are non refundable:

Day trip Deposit;  £200.00 (Group booking)  £20.00 (individuals)
2 Day Trip Deposit;  £50.00 per person (weekend)
5 & 7 Day Holidays;  £100.00 per person

3. The brochure price is guaranteed providing deposits and final payments are made in time. (All payments by Debit/Credit Cards will incur a 3% charge). Balance of payment MUST REACH SKISAFE TRAVEL no later than 14 days before holiday departure (all prices quoted in brochure or online are based on pick up within a twenty-mile radius of Inchinnan.

SUPPLEMENT FOR BIRMINGHAM AREA PICKUPS £30.00
SUPPLEMENT FOR MANCHESTER AREA PICKUPS £25.00
SUPPLEMENT FOR NEWCASTLE AREA PICKUPS £20.00

4. Should you have to cancel your holiday the following cancellation charges will apply: Percentages shown are for total holiday price.

More than 28 Days
Deposity Only
27 to 21 Days
50%
20 to 14 Days
 50%
13 Days to Departure Date
 90%
Departure Date Or After
 100%
 
All cancellations must be forwarded in writing to SKISAFE TRAVEL by group organiser. (If replacement can be found to maintain the party number then deposits may be transferred.

5. If SKISAFE TRAVEL considers at any time before departure that there is insuffient snow for skiing then customers affected will be contacted and offered a refund less a £50.00 handing charge or and alternative date. The decision for a refund lies solely with SKISAFE TRAVEL.

6. Should SKISAFE TRAVEL be forced to make alterations to your holiday which might cause a major change e.g. change of hotel or resort, we will endeavour to notify you as soon as possible and offer:

     (a) a comparable alternative.
     (b) a complete refund including deposits.
     (c) an alternative holiday with any refunds.

CHILD REDUCTION only applies when child or children share accommodation with TWO adults. Children sharing a room with 2 adults receive between 25 and 50% reduction on ROOM RATE only (when available) Children are 5 to 15 years old, 16 year olds are charged at full adult rate. Children under 5 years price on application.

7. SKISAFE TRAVEL cannot be held liable unless as a direct result of negligence on the company or employee’s behalf. SKISAFE TRAVEL cannot be held responsible for the action of those whom the company acts as agents e.g. providers of travel and accommodation. In any event the company’s liability cannot exceed the price paid for the holiday.

8. SKISAFE TRAVEL would like you to have a trouble free holiday but should you experience any difficulties or have any cause for complaint you should contact a member SKISAFE TRAVEL immediately. Followed by the complaint to SKISAFE TRAVEL in writing no later than 14 days after holiday departure. If any claim cannot be settled amicably any court proceedings must be covered under Scottish law in Scottish courts.

9. It is the responsibility of the group organiser to ensure good conduct at all times of his or her part. It is also a condition of booking that party leaders are required to notify all persons on trip with appropriate details including booking conditions and departure times. SKISAFE TRAVEL reserves the right to refuse a booking or terminate a client’s holiday in the event of unreasonable behaviour.

10. Clients are at all times liable for ski equipment hired and will be required to reimburse SKISAFE TRAVEL if the equipment is returned in a damaged condition and cannot be repaired for the purpose of re-hire or in the event of NON return the hirer will be liable to pay the following charges:

SNOWBOARD £200.00,
SNOWBOARD BINDINGS £90.00,
RACE / PERFORMANCE SKI'S £350.00
GENERAL SKI HIRE £200.00
BOOTS (ski or board) £100.00
SKI STICKS £15.00 a pair, REPAIR OF BROKEN EDGE £30.00
REPAIR OF EQUIPMENT e.g. ripped base etc Minimum £20.00

11. All coaches are fitted toilet video/DVD and PA system. These facilities sometimes break down. We will try to rectify these problems, however no compensation will be paid for the lack of these facilities.

12. If weather or road conditions prevent the group from arriving or using the ski area, only the cost for the coach and a £50.00 administration charge will be made i.e. Ski Hire and / or instruction monies will be refunded.

13. In the interests of safety and the comfort of fellow passengers SKISAFE TRAVEL asks that all clients refrain from smoking, drinking of Alcohol (or being under the influence of), the use of abusive language, playing a radio, DVD or cassette, or bring a pet on board other than a guide dog.

14. All staff wearing uniforms are trained instructors / couriers and their directions / instructions should be adhered to at all times.

15. SKISAFE TRAVEL has made every effort to ensure accuracy on information contained in our brochures and web site. If any inaccuracy evolves we will endeavour to notify you immediately. 
click here to contact OSA Travel or call us on 0141 812 0925